Claims

Claims Process

We've Got You Covered When It Matters

  • 1.Notify Us Immediately Contact our claims team as soon as an incident occurs. Early notification prevents complications and speeds up your settlement
  • 2. Documentation GuidanceWe advise you on every document required for your specific claim type removing guesswork and delays from the process.
  • 3. Loss Assessment & InspectionOur team or an independent loss adjustor inspects the loss scene. For motor claims, repair authorisation is issued to garages immediately.
  • 4. Negotiation & SettlementWe negotiate directly with the insurer to maximise your payout and achieve full indemnity — pursuing third-party recoveries where applicable.
  • 5. Payment & Follow-UpOnce settled, we follow up on all payments and provide weekly progress updates on any outstanding claims until full resolution.

Our dedicated claims team follows a clear, efficient process to ensure your claim is handled with speed, transparency, and maximum recovery

Major Wright Insurance Brokers
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